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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,094

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 1,885 Army service member reviews from Iowa

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5 out of 5 Stars
Would Recommend

Was very satisfied, whenever I called I either got one of the people working my loan, or a promt call back. All my my questions were answered and the process was east.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

0.5 out of 5 Stars

Little to no contact. Confusing process. Changing requirements.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

I couldn’t be more happier in how I was treated as a veteran and they helped me buy a home my closing was May 19 and I just wanna say thank you veterans unit you made my dream come true. If you are a veteran and you have any interest in buying a home contact these people they work with you endlessly to get you in a home

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

It was extremely professional, they explained things to me but didn’t over explain because this wasn’t my first rodeo!!!

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
Photo submission from Jay C.

Overall it was a great experience. I know VU has been working with my wife the last few years to help get our credit on track. Without you guys this wouldnt have been possible. Thank you so much. Also I really loved the 2nd relator you set me up with, Shannon. He was amazing to work with and really helped make the process go smooth.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

3.5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

2 out of 5 Stars

I couldn't be more disappointed in the lack of communication between Vishal and Amanda. Several Emails went unanswered along with several unreturned calls. Oddly, I had to call to find out what the interest rates were so I could lock in a rate only to be told they already locked me in without me knowing or approving. This is a first in the many homes I have bought. Only toward closing did I find out what I would need to bring to the table. There was no communication on what it might be so that I could prepare. I was initially told close to $3k early on to bring to the table only to find out it was over $8500. What if I didn't have those funds to provide. At what point was this going to be communicated to me. We weren't able to close on my other house at the time I had communicated to them on many occasions. At no time did they tell me it was too soon or I should push it back. I had to change my whole moving day with movers scheduled to arrive. Also, Veterans United fees are excessive. As this won't be the last home I purchase, but will be the last time I use Veterans United.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Everyone we spoke with through the whole process is great, knowledgeable, and so nice!

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Matt R.

Just a great experience overall. While buying a home can sometimes be a tough experience, everyone made it super easy!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4.5 out of 5 Stars
Would Recommend

Overall experience was good

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

The best decision I made was to work with Veterans United. The process of buying a home is could be very intimidating but Veterans United made it so easy and convenient. 10/10

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Absolutely amazing home buying experience. Thank you to the team for the support and patience.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

4.5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Thanks to guys I can come home after a long day at work to a beautiful home I can call my own!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

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5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend
headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend

Everyone has been wonderful, so helpful, and amazing many thanks!!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
Photo submission from Jackie T.

Don't be afraid to apply, everyone was great and helpful. They answered all my many questions. Thank You Veterans United. We are enjoying our new home.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4.5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

I had an absolutely fantastic team and I would like to take a second and thank Kara Truit for her amazing attitude and getting back to me all the time in a timely manner. She was awesome.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend

I hope that everyone has the same experience I did with my team!! If I had any concerns or questions they were quick to respond!! I am almost moved into my new home and I am loving it!!! Thank you for a stress free experience!!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

More Reviews

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