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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,351

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 368 Air Force service member reviews from North Dakota

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5 out of 5 Stars
Would Recommend

I never thought I’d use my veterans home loan as several real estate agents told me that lenders look down on you or refused to work with veterans due to the VA appraisal.

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The best team in the world. I feel very blessed to have the most talented players working for me. Bless them all!!!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

3.5 out of 5 Stars
Would Recommend

On this purchase with Veterans United, we hit some major roadblocks. If we had been in a more competitive market during peak buying season, it could very well have cost us the deal. The appraiser was absolutely ridiculous. Her report called for around $5,000 in repairs which were entirely unnecessary, weren't safety issues, and had no basis in any building codes. I completed the repairs myself so the seller wouldn't tell us to go pound sand. The underwriters were just as bad. After over two months from a signed purchase agreement to closing, they dropped the ball two days before closing telling us we needed verification of occupancy requirements for a VA IRRRL. Anyone capable of reading the VA's guidelines for IRRRLs will tell you there are no occupancy requirements. How this escaped them I do not know. Veterans United would be doing a major dis-service to a veteran buyer in a market like California where sellers hold all the cards. The housing shortage is bad enough across most of the country that the decision to go with Veterans United could cost someone the opportunity for their dream home. I hope you guys can fix these issues.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
Photo submission from John P.

I appreciate everything Veterans United has done for me and my family. As our second home purchase the process was stress-free. Thank you so much to our loan team!

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Everyone was super helpful and had a great understanding in the process

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Veterans, this is the lender know you better than yourself when it comes homebuying. When in doubt, talk to VU, they are the 1st VA lender in the nation for a reason. Do your own market research, do your best estimate on your family needs and your investment plan, throw the rest to VU. I learnt that time, quality, and cost don't match very well, however, with VU team's helping, you may find the perfect balance that didn't exit on the scale you had before.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Very helpful during the process. Explain everything and the team is outstanding.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

The underwriting was a bit lengthy but I think I understand that this is a process that has to be gone through my biggest frustration was trying to get the documents asked for sent back in that trying to take pictures of bank statements that came out fuzzy and having to retake them 20 times before they finally got through it was pretty frustrating but that wasn't your fault. Overall the general experience of the people I work with were absolutely exceptional and wonderful constantly reaching out to make sure we were well taken care of. Periodically sending an email or phone call to take my pulse to make sure we were happy I tell you I can't thank you guys enough for handling this.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

The team was amazing and I honestly couldn’t have asked for a better “first time home buying” experience.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Fantastic experience overall, the team was very responsive and extremely helpful. 10/10 would do it again. Thanks!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

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5 out of 5 Stars
Would Recommend
Photo submission from Sarah W.

Starting the home buying process from overseas was a challenge! Veterans United's Chris Primmer and team were a pleasure to work with. From the first phone call, Chris answered our questions, responded quickly, and maintained contact with us through every part of the home buying process. Every team member was patient with us and fully explained every document, dollar, and prepared us for the next step. We love our new home and it was all possible with the Veterans United team!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

More Reviews

See all 417,351 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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