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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,314

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 264 Navy service member refinance loan reviews from Ohio

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5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Larry Mcgallagher and his team are the best when it comes to loan processing. They are there with you from start to finish making sure that you get the deal you're desiring. The team makes sure you have a complete understanding of the loan process and they insure you get the best rate possible. I highly recommend Larry Mcgallagher fir all your financial needs.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Promote Mary.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Awesome job!!!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Outstanding customer service! My only complaint is that we bought the house in February which meant the roof was covered with snow. Therefore, the home inspection report did not mention the roof, which we later discovered had several issues with broken/missing tiles and improperly patched areas. So be certain you get a complete inspection before finalizing your purchase.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Jeremy was phenomenal with my issues I had with Allstate. Jeremy helped Mitigate the issues and helped the process move along. I hope to work with you all In the future.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Extremely happy eith my team.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

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5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Nothing to say right now but thanks

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Michael Fible and Zach Jones were fantastic. They communicated very thoroughly with me through the whole process, letting me know right away if I had anything that was needed for my loan. If had any questions, they answered them right away. They really know what they are doing and appreciate that they were my loan officers. I highly recommend Veteran's United. It has always been a pleasant experience.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

3.5 out of 5 Stars

Well.............When we first inquired about Veterans United, we wanted to know what made you different? Why did you receive such a high rating online? What could you offer? What were the current terms, rates and turn-around time? We couldn't get any answers from your company until we completed an application and submitted our information. Alyssa was who we started with. She assured us that we could apply for a re-finance with cash out and consolidation (we needed about $145,000 with the house value of $285,000). We were referred to Matt. Matt took the info and stated that Heather would be handling "the details" from that point on.Heather was sweet. She asked us to order an appraisal (this was not a surprise). Then she stated the title company wouldn't accept the land survey that was completed in 2011 and on file with the county. She told us we needed to have another survey done. We refused-nothing had changed since the survey had been done. She finally came back and stated that the title company had agreed to go with the existing survey. (Great!), then she stated that we needed to have a pest inspection done at our cost. Another cost that wasn't expected. AND mind you that we still had not received a loan approval. The pest inspection was completed and we had to have a treatment done --again, more cost and still no loan approval. FINALLY we received notice that the loan was approved. While going over the final disclosure paperwork, and one (1) day before signing the closing paperwork; we discovered that the "cash back" had never been considered. Alyssa had left the company and Matt & Heather supposedly didn't know that we wanted cash back. Matt stated that we could "start over again" because he wanted to make sure we were happy with the loan. We decided NO because we had already jumped through enough hoops and spent enough money out of pocket, we just wanted to get this done!!. Sooooo, we signed papers on Monday, July 10th and were told that we had to wait 3 business days. Friday, July 14th, Matt sent Peggy a notice that congratulated us on the loan closing and stated the monies were dispersed that day. Well here we are on the 24th of July and only 1 of the accounts out of 5 have received any money. We are receiving hate mail from 4 companies because of late payment and being charged a late fee plus extra interest. We have no way of checking the process because we are unsure who to contact to verify the money has been sent out. We did send an email to Matt, hoping he could help explain what is going on. We are grateful for your services, but frustrated at the whole process. We are waiting.....................Praying for a happy ending.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

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