Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,369

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 301 Navy service member refinance loan reviews from Missouri

Clear Filters

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

Mike Smith was excellent at addressing any of my concerns!! I hope to use him again with future transactions!! The whole team from start to finish maid you feel as though you were family!! I highly recommend this group for your loan servicing needs!! Thanks again Mike Smith and his team!!! Russell Fratti

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Quick , efficient, friendly , careful , attentive
We are thankful for the team!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Veterans United makes something complex and stressful very relaxed and straight forward. I would recommend them to anyone I know.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend

The team over all was very helpful. They made my loan process very easy for me to get through. I would highly recommend Bryant and his team to anyone that is wanting to work with veterans united to get a home loan

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

N/A

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Would Recommend

VU is simply amazing. If you’re not using them for your home buying needs, then you’re doing it wrong lol. Brian Flanigan and his team are just as amazing. Brian has gone above and beyond for my wife multiple times.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

There’s no way I would’ve known how to do what she did for us. The refinancing was extremely easy process. I want to thank the entire crew for everything that they have done for us. You have an awesome team.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

0.5 out of 5 Stars

Very poor customer service . Hard to believe they would treat other vets this bad .

Response from Veterans United

Hi Scott,

I’m really sorry to hear about your experience with us. It’s especially hard to hear that, as a veteran, you felt let down by our team. That’s not the kind of service we aim to provide, and I completely understand how disheartening this must have been for you.

My team remains available to learn more about what happened and see how we can make things right. If you’re willing, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST, and if you reach out after hours, we’ll get back to you as soon as possible.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans Is an unstoppable force to be reckoned with, they have a Can-do attitude that leaves you feeling like Superman! Thank you VU!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

2.5 out of 5 Stars

Initially they were anxious to help me out but when I asked for a Refi all of a sudden I couldn’t get hold of anyone. When I refinanced, the closing costs went up by $2,000 and the requirements for approval ended up being much more stringent and excessive. I was given an interest rate of 6.125 % and now you are offering 4.99%.

Response from Veterans United

Hi Garry,

I’m really sorry to hear about your experience during your refinance. That’s definitely not the type of service we aim to provide, and I can understand how frustrating it must have been to not get ahold of someone when you needed answers. I also hear your concerns about the unexpected increase in closing costs and the difference in interest rates—that can be really disappointing, especially when you're anticipating something else.

We would love to dig into what happened and see if we can provide some clarity on the closing costs and rate change. If you’re open to chatting, please feel free to reach out directly at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

More Reviews

See all 415,369 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
2,840 Veterans started their online quote today.