This is the second home I've purchased through Veteran's United, and they've been amazing both times. The paperwork was very easy to complete, it really took a lot of the typical home buying stress away. Both our loan officer, and the concierge, were amazing! Highly recommend!
Minor hitches outside VU's control caused delays in closing but Ben kept me informed. Very professional and personable.
This is my second time using Veteran united and there is nobody else I would have help me buy a house. You guys are the best!!
Veternans United Home Care and their app helped guide me through the process and were very professional and sincere every time I had a question. Even when I was stressing out about closing, Kyle called and explained every aspect of closing cost. It meant a lot that he called, in the evening, to go over everything and earnestly listened to my concerns.
Thank you all for being there for me.
We were super impressed with Matthew Rehl and his entire team. The entire process from start to finish was awesome and very little stress. These guys worked together like a well oiled machine. Quick responses to questions and problem solving. I really can’t say enough about the highest quality of customer service and kindness that we received. Outstanding job fellas! Thank you for making our homeowners experience the greatest!!
Least stressful thing I’ve dealt with because the team is amazing! Everyone was knowledgeable and could point me in the right direction if they lacked confidence in their knowledge of the matter. The realtor was singing praise for the team too! My family will not forget all of the help and the ease of the buying a house with this team in our hour of need!!
This is our 3rd home we have bought thru VU. We could not be happier with them.
Shelbi was wonderful. She maintained consistent communication throughout the whole process. It made the process seamless and I experienced little to no stress at all. That is not normally the case when purchasing a home so I appreciate her customer service.I had expressed this previously, but the agent who I worked with for home insurance was deplorable. I felt the person manipulated me and tried to swindle me into selecting a specific policy. I believe his name was Adam , was not forthright with all information in order for me to make an informed decision. He was not a good customer service representative. If given an option to use that service again, I would not! His service reflects badly on the Veterans United team as a whole. If it had not been for the quality service of everyone else who I engaged with, I would never recommend Veterans United based on my experience with him.
This is my second time buying a home but the first time using veterans united and I will always use veterans united in the future if I end up moving on. It was the easiest process using VU which was such a relief for me.They were there every step of the way to answer any questions, explain things multiple times if needed, lol. I cannot recommend them enough, it's the only way to go.
I sat down one day pulled up a site about VA loans to see what I had to have to get a VA loan. Steph and Jess contacted us back and they got the deal rolling. We first started looking in Pekin Illinois then we decided to down to Missouri. We looked over a year for a house. They made it to where there was no pressure, friendly and reliable through the whole process they would send us paperwork on a to do list and we would do it and get it right back to them. We never thought buying a home was an achievable goal. As of January 31 of 2025, we are first time homebuyers and we couldn’t be happier. Thank you so very much and God bless each and ever one of you.The Robertsons
Great job to all of Mr Craig's team. The entire process of buying a house is stressful enough but honestly no stress no fuss with this team
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We could not be happier with the help we received from the VA.
Devan and Lauren were extremely wonderful to go through this process with. I am so thankful for both of them.
Everything was great and the process was made easy all the way. I highly recommend Veterans United. Keep the great work going and bravo zulu!
Working with our loan officer, Moya, to secure our first home was smooth because Veterans United employees work tirelessly to lower barriers and make the home buying process fun! They set us up with a phenomenal real estate agent, Alissa, who gave us great advice and found a great home for us.
Just so grateful for everyone on Don Smith's team. It was great working with everyone
The whole team was absolutely amazing.
