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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,869 reviews
529 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,869 Navy service member reviews from Michigan

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5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer Team Lead: Nick Kundert

NMLS# 1000911

4 out of 5 Stars

The challenges we had to overcome in my situation were probably more unique to my situation (off grid property in a remote area of a remote state) than deficiencies in Veterans United protocols. The good news is that VA financing is doable for off grid properties. You just have to be patient with the process.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Photo submission from Steven W.

Made the home buying process smooth. If our attorneys in Buffalo didn't mess the process here from our proceeds it would have been even better!!! We are happy to be part of the veterans united family!! 🥰. Thank you!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Jaimie and Shannon were phenomenal. Both of were very friendly, and a pleasure to work with. They showed knowledge and most of all.......patience. It wasn't easy dealing with me I'm sure! They are awesome at what they do. Thank you for all they did for me.

headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

2.5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

These guys were amazing helped every step of the way this was my first time buying a house and I always felt very informed on everything that was happening. Highly recommend to all. 10 out of 10

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

4.5 out of 5 Stars

Thank you very much Veterans United and Randi Barr Your team worked well with my sister, Diane Lynn and Real Estate Agent Joy Taylor Slader. You all made a swell team that made this happen thank you very much again

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars

This has been the best home purchasing process ive ever gone through. Thanks to the whole team!

headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

4 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars

Everyone at VU was a pleasure to deal with. I feel they all did everything within their power to make my home buying experience the best it could be. VU gets my seal of approval!!! Thanks again.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Very easy to work with, very professional. I would use again.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Photo submission from Allison K.

My loan team was outstanding. They were knowledgeable and patient while I plunged head-first into my home buying adventure. With their help and support I was able to close on my home within 30 days and I couldn't have done it without them.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4 out of 5 Stars
headshot image of Matt Fischer

Loan Officer: Matt Fischer

NMLS# 1862265

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Chris and team were always available to answer questions, or to just listen to my fears or frustrations.. Always patient and kind. I feel that he/they truly went above and beyond. I had a great experience.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

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5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

3.5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Steve is very responsive and prepared. He updated me every step of the way and ensured a smooth process. Looking forward to talking to Steve on the next house.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars
Photo submission from Amariah I.

For future buyers with Veterans United. You can not go wrong. They have a team of experts who are willing to make your experience their priority. Dreams to reality is how I would explain this. You are on the right track by working and choosing Veterans United.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Susan Blake and Jared were the best team working together. They all fricken rock 20/10 for all of them!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4 out of 5 Stars

The Veterans United team gave me support and encouragement throughout the process. Following some miscommunication on my part or misunderstanding that could have derailed my closing on the house. My loan officer Dylan went to work to help through the rough spot and found a suitable solution that allowed the whole thing to proceed. Thanks to the team, I'm now living in my home and loving it!

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

I’m euphoric over the whole process and enjoyed working with Kenny and Matthew immensely they were awesome.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

You know how you get into a big process - say, a mortgage - and you walk into their office unannounced and the first guy is like, "oh ya lemme just call all these people and get everything set up for you" and he had really bitchin' LOTR wall decor and everybody answered and not one person screwed up the conferences and transfers and all the documents and emails were done right away and correctly and you're like, "this is too easy," and you're immediately suspicious?Then you get into the nitty gritty of it and every time you call or message them they immediately jump through hoops to make it happen, and are just a little *too* friendly for people you know are going to drop the bomb on you at any second?And then you're a week out from closing, and everything has been like, *too* smooth, and they're like, hey we're gonna just throw in a free grand or so because we can, and you start hyperventilating because this is where it all goes catastrophically wrong and they're always like "oh yeah your loan officer just kinda left without telling anybody to join the coast guard auxiliary" (this literally happened with the previous mortgage with NFCU, 5 days before closing)?And then three days before closing they call and say hey congratulations you're clear to close! And you go full suspiciousfry.jpg and stare at the phone waiting for them to call and say "haha jk you're f'd!"?And then it's a week after closing and they're like, hey can you do this survey for us? And tautology aside you're STILL waiting for the other shoe to drop? And then it hits you... The other shoe will forever remain .. airborne? And it really was... Too Easy?So yeah that's what happened. The mortgage was for a house in another state with a VA loan contingent on the sale of our house here and this didn't phase them one bit. Bryant Gumbel... er, Chambly was my loan dude and he was an absolute dream to work with - super communicative, fixing problems before they happened, leveraging his team, the whole works.My only complaint is that instead of hold music, they have Rob Riggle scare the crap out of you. Not cool, Rob. Not cool.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

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