Great company that are truly helping Veterans. Professional and friendly.
Kyle was very prompt and professional. He made the whole process extremely smooth and he worked really hard to give us the best rate.
Overall very satisfied with the process
We have used veterans for both our first loan and our refinance. They have always gone above and beyond to help us in any way possible. Would definitely recommend them to help navigate the home buying process.
The whole team are superstars and work hand and hand with you the whole time.
Meghan on Robs team was particularly helpful in keeping us informed as the process took place. Thank you.
If you’re thinking of refinancing or buying a new home you can have confidence Veterans United is here to help you.
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Kelsey Fogle was a pleasure to work with. I would be happy to work with this team again and recommend Veteran's United to anyone.
I think the underwriters need to read the documents prior to requesting new documents. As in our case we sent the same document to answer questions 4 times. Most of the documents needed in our case they already had. The rest was on us and a pain but we got it done. Allen was very helpful, and responsive to questions and concerns.
Response from Veterans United
Hi Dale, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.
I have now completed 3 transactions with Veterans United. Everyone I've dealt with has been knowledgeable, straight forward and responsive. The efforts this organization makes to help Veterans are genuine. Great outfit!
Keep up the friendly smile and kindly help.
