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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,941

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 1,058 Army service member refinance loan reviews from Virginia

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4.5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

As a repeat customer, I can confidently say that working with Chris Primmer and his team at Veterans United Home Loans is nothing short of exceptional. There’s a reason I keep coming back—this team doesn’t just meet expectations, they redefine them. From the very first step to closing day, Chris and his team delivered with professionalism, precision, and a level of care that made the entire process seamless.The team anticipated my needs, answered every question promptly, and kept me informed every step of the way. It felt like they were always one step ahead, and that kind of proactive service is hard to come by. The communication was consistent, the turnaround was fast, and the attention to detail was spot-on.Chris Primmer stands out not just for his expertise, but for his genuine dedication to his clients. Whether navigating a challenge or celebrating a milestone, he handled everything with steady confidence and true commitment. That kind of service builds trust—and that’s exactly what Chris and his team deliver every time.To anyone considering Veterans United: ask for Chris Primmer. You won’t just be another file on a desk—you’ll be treated like a priority from start to finish. The entire team works with the kind of efficiency and heart that turns a stressful process into a smooth, even enjoyable experience.This wasn’t my first time working with Chris, and it won’t be my last. I wouldn’t even think of going to another lender. VU has earned my trust, and I’ll continue to recommend them without hesitation.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

N/A

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

Zach Roberts is a great loan officer. Responds quickly and always kept us updated in the process. 10/10 would recommend to friends and family for mortgage needs.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend

Veterans United sticks closer than a friend. The word United is what they are with their clients. Respect; patience; integrity, the triple crown of service.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Really thank you guys for your hard work.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Veterans United is very professional and easy to work with. They listen to what your needs are and work hard to make them happen.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Thanks for the work to help a veteran

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Scott and Michael both did an outstanding job. What seemed like the finish line would never be crossed, these guys both crushed it. With a particularly difficult situation that we were in, I'm not sure any other place would have tried nearly as hard as they did.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

We LOVE Veterans United. Jon Abernathy and the ENTIRE staff are the absolute best.Thank you to EVERYONE

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Highly recommend the company and team.
Fist choice for future needs I might develop.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Veterans United has answered the call of many Veterans who dreamed of one day owning a home. At times when we may think no one was listening you were there.The process was not at all frustrating or time consuming. I thank you for all you do and most of all I thank Veterans United for helping us fulfill our vision of home ownership.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Jeff Gilkerson stayed with us as our loan officer for six months or more until we’d got our financing issues in order. He didn’t give up on me or my family, checked in constantly, and offered a friendly ear because buying a home is such a stressful process. We would talk for 30-45 minutes and Jeff never rushed me off the phone and it showed me him and his team truly cared about our efforts to get into the right home for me and my family. We appreciate all the hard work of all the employees at Veterans United and for treating us like a friend and not a dollar sign.

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Chris and Amanda were awesome !!

headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
Would Recommend
headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars
Would Recommend
headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

More Reviews

See all 419,941 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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