All I can say is please refer to the above . Thank you. 😇
Veteran's United was easy to work with. As third-time home buyers, we can honestly say that VU had the easiest process and they didn't have unrealistic expectations. We didn't have to sell our first-born child to buy a house.
Great Experience. Would absolutely recommend to anyone.
Overall, the whole team was nothing short of absolutely amazing! The team was amazing because they turned an almost financial traumatic experience into an exciting, fulfilled experience! The dilemma my wife and I presented to the team was USAA decided, two days prior to closing, that they were not going to honor the pre-approved loan they gave us.The impact of this decision meant that the $5000.00 out-of-pocket escrow money we gave to the title company would be forfeited because we exceeded the 10-day pull-out time allowed for a refund. Obviously, we were emotionally obliterated because we were blind-sided and we purposely sought out a pre-approved loan prior to making an offer to prevent this type of thing happening and to show good faith to the seller. Nevertheless, here we were and what if anything could we do to make this right; that's where this awesome team of Veterans United professionals came in and saved the day! They were literally like super Heros and Shero's!It started off with my wife making a last-ditch effort phone call, at approximately 10pm EST, to Veterans United to see if they could assist us with this problem and Ms Lauren answered the phone and took immediate action! Even though it was after business hours in both states, Lauren didn't let that get in the way and started taking down our information while reassuring us that everything was going to be ok because you know our emotions were over-the-top. To prevent making a long story longer, Lauren pushed our application to Tim and the team (apologize for not naming all of the team members) with a short suspense of getting everything approved for closing in less than a week. Ultimately, as I mentioned above, thanks to this All-star team not only did they get us the loan approval in an exceptional time, but they also saved us a heap of closing funds as well; in fact, we end up receiving money back at the end of closing.
Louisiana will always be "home" but I believe I have surely found my place in the world, thanks in LARGE part to the stellar efforts of my Veterans United loan team. Yes, I AM a Proud Veteran Homeowner!
Very cool experience for the first time buying a home. Every one was very helpful and professional
This was one of the most awarding experiences that I have been a part of. The team was excellent and made me feel like they were part of my family who was very supportive throughout the process until completion.
I am still in shock, excited and happy. This team of professionals made everything happen, dreams into reality. For all of my family including Rex the labrador, we thank all of you, and would recommend all of you .
I always felt that Alex (and everyone else!) was extremely knowledgeable, courteous, and steadfast! I feel we became friends throughout the process, and after we closed I even missed the whole team which I became part of!Can't thank you all enough!
John Willett,
For Jerry and Lana Charlebois
I would like to leave a 10 star outstanding review for my transaction coordinator
Mr. Jon Ouk , If Mr. Steifferman was the conductor , I would say Mr. Ouk was the engine.
Mr.Ouk made sure that we stayed on track, the same page , again if you felt overwhelmed or not quite sure about something Mr. Ouk would let you know to reach out because we all had a common goal as a team. I really appreciated Mr. Ouk guidance as well during this process. There is a reason this company is called Veterans United , they have a Vets back. Thank you again Veterans United
Beautiful team and I will recommend Veterans United to anyone that is buying a home.
Thanks team awesome job!!
Smoothest process we've been through. Time lines were spot on and easy to accomplish. The whole team jumped in to help if I had a question or concern.
We'll be recommending VU any chance we get.Thank you again.
Emil
I can’t thank the whole team enough. This was a scary process for me due to suffering from severe PTSD, and they all worked together to help me through. I felt extremely comfortable with everyone and I can’t wait to highly recommend Veterans United to anyone who will listen.
I would encourage any and all Veterans who are considering a home purchase to check out the team at Veterans United. Honestly, you folks did an excellent job
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Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!
