The service I received was excellent.
The process is balanced with the right amount of automation and in person care by a seasoned team.From the first call to closing, the team made it so easy. Support videos and follow-up communication meant that I never had a question that wasn’t addressed quickly.Just a good group of people doing a great job.
I’ve used Veterans United several times - whether it’s for an initial home buy or to refinance. Their portal system is great and an easy way to track where I’m at in the process. Their loan officers and staff are knowledgeable and resourceful individuals who provide quality customer service. I recommend them for any home buying or refinancing needs.
I was just shopping around and one of the lender happens to be Veterans United. Toby dropped me a message which I ignored at first but as soon as I replied, he quickly sent me more messages through voice mail and email pertaining to of all my question.I was pretty busy at that time and did not get back to him after almost 2 weeks and was very surprise that he facilitated my request to adjust some numbers that would fit my current financial situation.Toby and the entire team that have worked on getting my transaction completed were nothing but all "professionals". I have already recommended Veterans United to my son who is currently in active duty and is planning to buy aa house in the future.
Looking forward to lower my rates even more.
These guys made our house buying and refinancing extremely easy. A great group of people to work with. Yes I would recommend them to anyone and everyone.
To any veteran thinking about buying a home, please contact Veterans United. They make it fast and easy and are trustworthy.
This is my second time using VU and Nathan. I wouldn't hesitate to go this route again in the future, if needed.
I was in a tough situation and she worked very hard and fast
Such an amazing team! I can’t say enough great things about this company and their quality! Big thanks to Kevin, Jennifer, and my team for always making things happen with ease!
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Thank you Sam and your team for being so responsive to my inquiries and securing the lowest rate at the perfect time. Your team has been exceptional, which is why I returned to you without hesitation. Despite receiving numerous refinance offers in the mail—some claiming to be from V.U. and others from legitimate banks—my previous positive experience with your team made my choice clear. Your team’s dedication to excellent customer service has always been evident, consistently addressing my needs and questions promptly.
The entire process was smooth and painless, resulting in significant monthly savings that I can now apply directly to the principal.
Thank you Veterans United for helping me buy a home
