The whole team Steve has is amazing. Will only go with them forever.
it was BAD BAD BAD.
Response from Veterans United
Kenneth,
Thank you for taking time to talk with me about your experience. We understand and agree on the importance of communication and I’m sorry your experience didn’t deliver on that. I’m only a call or email away if there’s anything else I can help you with from here. Client Advocates are always available in your corner. Your feedback is key to how we approach follow-up coaching with your team and improving the Veteran homebuying experience overall going forward.
Most sincerely,
Casey, Client Advocate
I would use Veterans United again and again.
VU was a great find! I appreciated the ease of this loan application process.
Veterans United is absolutely the way to go for VA loans. I had initially worked with a few other banks as I was shopping for the best rate. When it comes down to it, Veterans United knows the VA loan system inside and out, and we had a very specific situation we had to deal with since we are retiring from the military and moving across the country to our newly constructed home. All kinds of pitfalls that other banks ended up wrapped up on. I came to Veterans United and they navigated our specifics with ease! Absolutely outstanding customer service. There is a reason these guys close some of the largest numbers of VA loans per year, they KNOW how to do it, and they do it well!
Britney and Sarah were absolutely fantastic to work with and made the entire process so easy, even when we had a change request a week before closing!
Veterans United Home Loans is the first place to start looking for a new mortgage for that magic palace you have been looking for. They take that extra step in a process to make sure that my fellow Veterans are taken good care of. Thank you.
Veterans United will forever be my VA loan provider! Everyone that I encounter with this company is wonderful to work with! I have never had any issues or any problems understanding the VA process and they help you every step of the way.
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Experience first-hand why 329,556 homeowners give us a perfect score!
My husband and I have purchased many homes in our lifetime, and this process was the best experience we have ever had. Everyone was on the same page, everyone was communicating clearly, and all were pleasant to work with.
This is my second time closing a mortgage with Veteran's United. Both experiences have been excellent. If I ever end up moving, I'll be going with VU again.
Highly recommended
