My experience was excellent. My loan specialist, John Parker, was knowledgeable, personable, down to earth and very easy to work with. John and his team really worked hard to help me to secure this loan by guiding me through all of the hurdles in my way. I highly recommend this company!!! A+
Veterans United was great to work.
My Veterans United experience is a very good one.
I have worked with Veterans United twice for home loans and both times were more than positive. Through both loans, the teams were responsive, receptive, and expedient. They made us feel welcome as customers and made the process smooth and stress-free. Chris Stieffermann and Casey Regan were a cut above and provided a bright spot in customer service when it so often now is hard to find.
The entire process was streamlined and responsive. Easy-no scrambling for paperwork, very low stress, just open your account page every few days and see if there is anything new that you need to do. Also, the account page has a message at the top telling you what stage you are at, from beginning to closing; even after closing, informing you of where to send your first payment.I found the "To Do" list design easy to navigate and organized; upload a document and boom, it is crossed off the list after they review it.Great support team. Responsive to phone calls, answered all questions,Underwriters were not as demanding as previous refi experiences, where they were ridiculous about some trivial matters.
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My bank has been wiped out by the service, types of loans, help and benefits from Veterans United.
Easiest loan closing we've ever had!
