My husband and I are both first time home buyers; Nick Bruno and his team at Veterans United has been extremely helpful and supportive throughout the entire process. They were always available every time my husband and I had questions and inquiries about our loan. Everyone has been knowledgeable which made the process quicker and smooth.
The whole experience was above expectations.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
I cannot say enough good things about my experience with Veterans United and my loan team. From beginning to end, the entire process was incredibly smooth, organized, and far less stressful than I ever expected buying a home to be.Chris, my loan officer, was absolutely outstanding. He was knowledgeable, responsive, patient, and always made sure I understood exactly where we were in the process and what was needed next. Communication was excellent, questions were answered quickly, and I never felt like I was left wondering what was happening with my loan.Most impressive of all, Chris and his team got my VA loan from start to closing in just three weeks! Anyone who has bought a home knows how much has to happen behind the scenes to pull that off. The entire team worked together seamlessly, kept everything moving, and handled every detail quickly and professionally.As a veteran, having a lender that truly understands the VA loan process makes an enormous difference. Chris and the Veterans United team exceeded my expectations in every way. I always felt like I had knowledgeable people in my corner who genuinely cared about getting me into my new home.I would absolutely recommend Chris and Veterans United to any veteran or military family buying a home. Five stars doesn’t feel like enough. Thank you to Chris and the entire team for making what could have been a stressful process such a great experience and for getting me into my new home in an incredible three weeks!
Bryan Walther helped us through every detail of getting our new home in Orlando. Thank you! God bless!
I loved working with my team. They were there for me at every single turn of the home buying process and if I had any questions, they were never more than 1 text or a phone call away.
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Justin G. Was the lender I worked with for my home and he was AMAZING! From start to finish he actioned items quickly, answered all my questions, and made sure to always follow-up and check in with me. There was no pressure from anyone on the team while I was still actively looking for a home. Once I found a home, I was on deployment with a hefty time change and he made the loan process easy to work through, took initiative to knock things out for me, and worked around my schedule. I couldn’t recommend Justin enough.
Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.
I had an excellent experience with Veterans United Home Loans. From beginning to end, the team was professional, responsive, patient, and genuinely committed to helping me successfully navigate the home-buying process.
Let me highlight that I was 'just looking' and filled out the online application not thing that within minutes the amazing Zachery Nelson would be calling. He was so friendly, professional, and welcoming, that instead of saying “I’m just looking” I stayed on the phone with him and explained my situation. I was immediately pre-approved and next thing I know, I had a realtor, a dashboard page on your website, and an entire team of Veterans United professionals to help me navigate the home buying process, up to and including utilities connection and contact information, home alarm system, law service, home decor, city and county information - even garbage pick-up. Who does that????? these human touch services are truly unheard of. Truth be told, between June 22nd and August 10th the team at Veterans United basically carried me to help me through this process to the finish line. It was absolutely amazing.
There were several moving parts and a few challenges along the way, but I always felt that the team was working with me rather than simply processing a loan. Questions were answered promptly, concerns were taken seriously, and when an issue arose, they worked to find a solution and keep the process moving toward closing, with a smile on their face, although I was not looking at them, I could feel it in their warm and encouraging emails.
As a veteran, I especially appreciated being treated with respect and understanding throughout the process. Purchasing a home is a major financial and personal decision and having knowledgeable people guiding you through it makes an enormous difference.
I am very grateful to the Veterans United team for helping me reach the finish line and become the proud owner of my new home. I would absolutely recommend Veterans United to other veterans and military families looking for a lender that understands the VA home loan process and truly cares about its customers.
One last thing before I close. The team connected me with Malachi Gaddis, a local real estate agent who was truly phenomenal. I am so very happy to have made that ‘just checking’ inquiry because it began a short and happy journey from beginning to end. Thank you for the home welcome gift to each and everyone of these amazing team members led by Zach: Britney George, Tre Manuel, Greg Wiele, Sami Lick, and Malachi Gaddis and everyone at Veteran's United. Please extend my warmest and most sincere regards.
Heidi and her entire team stayed on top of EVERYTHING.
We even had a curveball thrown at us when closing got pushed up a week, about 2 weeks from losing. Heidi said "Let us get to work", and she and her team made it happen. Everything went as smooth as silk. Couldn't have asked for more, and cant recommend enough.
This has been my 3rd time using Veterans United, As always, Tommy Purk and his team went above and beyond. The level of customer service and attention to detail is simply amazing. Just a BIG Thank you again, You guys are the BEST!!William Sypolt
Constant questions about my employment for the underwriters made it very stressful
Great communication. Always ready to help and answer any questions.
Professional, helped out through the entire loan process. Great service
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
everyone was very helpful and friendly
