Buying a home is stressful on its own especially your first home. The veterans united team was there for my wife and I every step of the Way and always ready to answer any and all questions we had. I would 100% recommend them to any other vets I know who are looking to buy a house, and if my wife and I ever decide to buy again veterans united will be my first call. I can't thank you all enough for everything you did for us.
Veterans United made our home buying experience seamless. I have always heard the amount of paper work needed to buy a house was such a huge headache, but my wife and I didn't feel like that was the case. Thank VU for your help and support.
This was my second time using Veteran United and can honestly say I will never go through another company to buy a home. My team was wonderful, kind and amazing at what they do!Thank you at helping me find my forever home 🏡
Thanks for working with me.
Everyone was very nice and went above and beyond for my wife and I! We would highly recommend the team we had! Thank you all very very much for helping mine and my Wife's dreams come true! God bless you all!!
I found the experience to be great company to work with and all questions answered right away and was always available to help during the process!!! The group of people I worked with was a great team.
Overall, it was great experience. I really like the way communication was handled between everyone involved at Veterans United. Me, being a person that is at work all the time during the day, I loved using the MyVU App and knew exactly what documents you guys needed from my wife and I. There wasn't any confusion as the "to do" list was very understandable! Thank you!
Overall my experience with Veterans United has been stellar! Communication was really good. While I got frustrated with the process a few times, my team helped me better understand why things were going the way they were. It was a great help to have knowledgeable staff and the ability to ask questions when I couldn't understand something.
Veterans United Is a very good company to work with for getting your va home loans, I definitely recommend it.
Ben and his team were phenomenal! Their knowledge and professionalism made the entire home buying process easy. Their customer service and quick response time made me feel comfortable the entire way through and I will recommend them to my friends.
We had a great experience with Veterans United buying our first house. There were a lot of questions we had starting this process but they were all answered by the team going through the home buying process.
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You know when I was in the service I can't tell you how many people said don't try to buy a house using your VA loan, it waa extremly difficult to get one approved. I HAVE TO SAY THIS WAS THE EASIEST THING I HAVE DONE. THANK YOU ALL VERY MUCH!
Jaimie was the easiest loan officer to work with! She was always willing to help, I don’t know how I would’ve done this process without her!!!
As a 1st time home buyer, I am very thankful for the knowledgable and professional loan team assigned to my loan by Veterans United Home Loans. The loan team along with a realtor, knowledge of VA home loans, made this process less stressful and kept me informed throughout. Closing on my 1st home was fast and I would recommend Veterans United Home Loans for my brother's and sister's who have or are serving.
From the very first day, my team has struggled with communicating to me. I would have done this completely differently, if Veterans United had only kept me informed of anything. I would not have even bought the same house. I am actively advising my friends against Veterans United. You have made an enemy for life.
Response from Veterans United
Thank you for this information Jordan. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers. While we cannot change the experience you had, it is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
